|
Sprint by E Systems Management We are the largest Sprint Preferred Retailer in Arizona with stores in Phoenix, Glendale, Avondale, Tucson, Casa Grande & Prescott. We are a local, family-owned business. We not only specialize in wireless plans and devices for individuals, we are also a Certified Business Dealer, with a Business 2 Business team available to meet any of your wireless needs for your business, big or small. Come visit one of our stores today. Excellent Service. A better experience.
Our promise E Systems promises to exceed your expectations in customer service and satisfaction with the most advanced mobile communications services available today. We are here to give the best quality service to our customers and look forward to doing business with you.
As a first-class Sprint Preferred Retailer, we offer the best in wireless technology services including voice, SMS and highspeed wireless data services. Visit one our convenient locations today and experience the difference of having friendly, knowledgeable salespeople eager to assist you in finding the right services for your needs.
Mission Statement To provide the public with communications solutions that enhance their lives, while bringing financial value to our clients and employees. We are guided by the ideals of ethics, integrity and giving to those whom we serve much more than is expected.
Customer Letters
Hi,
I am writing this in regards to upgrading my phone and changing my plan. I have been a loyal customer with Sprint for 10 years and just had the best experience at one of your local Sprint stores. As I stopped by your store off 107th & Indian School Road, I visited with Scott, Rob & Mike. They were all very helpful. I'm still learning a lot when it comes to modern technology and they made me feel like a real capable person instead of an ignorant phone user. After working in customer service myself, they really made me feel comfortable, they made me laugh. They offered great customer service and it was quick. I will definitely return to their store if I ever need help with anything else.
a recent customer
-Judy
To Whom This May Concern:
I wanted to share with you and all your personal the wonderful experience that I have while visiting your store at 107th ave and Indian school Rd. I received such wonderful customer service and was very pleased. I had previously bought 2 boost mobile phones only to take them home and find out I was very unhappy. I brought them back the very next day and was advised by the store manager that under regular circumstances these phones where unable to be returned he still went out of his way to call the district manager and get a returned approved. I am very happy with my new phones and just wanted to share this with you. It had been a month since I have had my new phones I returned to the store to get another phone and was greeted and help with excellent customer service by Rob and Scott. Now that the holiday season is over and the new year has begun I just want to say thank you to all at Sprint.
Jato Shorter

-Dear [E Systems],
I just wanted to write you to let you know my wife and I recently visited your store. We were greeted and assisted by Scott. We found him to be knowlegdeable and extremely helpful with regads to our technical problem. It is customer service like this that we remember. In the future, we will always make your Sprint store our first stop for any of our cellular needs and also recommend you to our friends.
Sincerely,
Joseph Sprint Customer
-Hello [E Systems], my name is Candace. I would just like to say what an excellent job David, at your Arrowhead Sprint store has done for me. He sold me a great purple Samsung Rant. However, even though the phone has had some difficulty, David has been helpful in trying to fix the issues regarding my new phone. I contacted him again when my phone still was not functioning well. He gave me the phone number to the tech center and he was very concerned about the issues I was still having with my new phone. The company will be sending me a new phone. David has offered to help transfer all my data over to the new phone. I have been with Sprint for about 10 years now and I do like the company because of great dedicated people like David.
Thank you!
Candace Sprint Customer
-Just wanted to let you know that Jennifer at the Sprint Store at Carefree Highway in Tramonto was very knowledgeable, helpful and FAST. She knows her stuff. Thanks... Angela
[E Systems],
-I just wanted to drop a quick e-mail to let you know how satisifed I was with my recent visit to one of your stores (1729 N Dysart Rd Avondale AZ). I had recently made a purchase of a cellphone which I was not happy with. The manager was helpful, understanding and personable. He made my transition to my new phone (treo) so easy and effortless, that my wife also decided to upgrade to a new phone. We made a few other purchases that day (at that store) totaling almost $400.00. My point is that in this economy (where money is super tight), [the manager] made us feel comfortable with our purchase and did not hassle us with unnecessary items. Thanks to [his] warmth and understanding, my wife and I will go nowhere else to purchase our phones and accessories. "Thanks Scott". |
|